Your Privacy Is Our Commitment
This policy clearly states how your personal information is collected, stored, and kept secure on the 44db platform.
Table of Contents
- 1. Introduction & Applicability
- 2. Information We Collect
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Sharing Information with Third Parties
- 6. Cookies & Tracking
- 7. Data Security Measures
- 8. Data Retention Period
- 9. Your Rights
- 10. Protection of Minors
- 11. Policy Changes
- 12. Contact
About This Policy
44db is an online betting and casino platform operated for users in Bangladesh. We believe that protecting our members' personal information and respecting their privacy is our fundamental responsibility. This privacy policy will clearly inform you which information is collected while you use the 44db platform, how it is used, and what your rights are.
This policy applies to our website 44db.lat. By accessing our site or creating an account, you are considered to have agreed to this policy. If you have any objections, please contact us before using the site.
In this policy, "we", "our", or "44db" refers to the authority operating this platform. "You" or "user" refers to any visitor — registered or unregistered — on our site.
Information We Collect
A. Identity Information
At the time of account registration, 44db collects the following information:
- Full name (as stated on the national identity card)
- Date of birth (for age verification)
- Mobile number (registered with bKash, Nagad, Rocket, or Upay)
- Email address (if applicable)
- Login credentials (username and encrypted password)
B. Financial Information
To facilitate transactions, we record the following financial information:
- Mobile wallet number (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal history and amounts
- Transaction date, time, and reference number
- Full bank account details where applicable
Please note that 44db does not directly store card or bank details. All financial transactions are completed through secure mobile wallet services.
C. Technical & Usage Information
Technical information collected automatically includes:
- IP address and location (at country level)
- Browser type and version
- Device type (mobile, tablet, desktop)
- Page visit data, session duration, and click path
- Referring website (where you came from before reaching our site)
D. Communication Information
When you contact us via live chat or email for support, that conversation may be stored. It is used for service quality improvement and dispute resolution.
Methods of Information Collection
Direct Collection
Information you provide to us directly is collected directly — such as when filling out a registration form, sending a message in the support chat, or managing a transaction.
Automatic Collection
Some technical information is collected automatically through our servers and cookies, such as IP address and browsing type. This information is used to ensure the security and functionality of the site.
Collection via Third Parties
Payment processors (bKash, Nagad, Rocket, Upay) may share relevant information with us when verifying transactions. In such cases, their own privacy policies also apply.
Purpose of Using Information
44db uses your information for the following purposes:
- Account management and identity verification
- Processing and verifying financial transactions (deposits and withdrawals)
- Providing applicable bonuses and promotions
- Providing cashback and rewards under the VIP program
- Managing 24/7 customer support
- Fraud prevention and security protection
- Improving platform functionality and resolving bugs
- Fulfilling legal obligations
- Ensuring responsible gaming (such as processing self-exclusion requests)
We never sell your information to third-party advertisers. The core principle of 44db is to use your data solely for improving your service.
Sharing Information with Third Parties
When Information Is Shared
44db may share information with third parties in the following limited circumstances:
- Payment service providers: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
- Gaming software providers: Minimum necessary information for operating games from providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and Ezugi.
- Legal obligations: We may be required to provide information upon a court order or at the request of a competent authority.
- Fraud prevention: Relevant information may be shared to investigate fraudulent activity.
What Is Never Done
- Your information is not sold to third-party marketers or advertisers.
- Information is not given to any unrelated third party without your consent.
- Full details of your payment method are not given to any third party.
Cookies & Tracking Technology
What Are Cookies
Cookies are small text files stored on your device. Cookies are used for the proper functioning of the 44db platform and to improve your experience.
Types of Cookies We Use
- Essential cookies: For maintaining login sessions and ensuring security. Without these, the site does not function properly.
- Functional cookies: For remembering your language preferences and site settings.
- Analytics cookies: For understanding which pages are visited most, which helps with site improvement.
Managing Cookies
You can block or delete cookies from your browser settings. However, disabling essential cookies may limit some site features — for example, login sessions may not function properly.
Data Security Measures
Technical Security
44db uses industry-standard security measures to protect your information:
- SSL (Secure Sockets Layer) encryption — all data transfers are secured
- Password hashing — your password is never stored in plain text
- Firewall and intrusion detection system
- Regular security audits
- Restricted access controls — only authorized personnel can access data
Your Responsibility
Alongside technical protections, some responsibility for your account's security also falls on you:
- Use a strong and unique password.
- Do not share your login details with anyone.
- Be cautious when accessing your account from public Wi-Fi.
- If you notice any suspicious activity, contact us immediately.
In the event of a data breach, 44db will notify affected users as quickly as possible and take the necessary corrective measures.
Data Retention Period
44db stores your information only for as long as necessary:
- Account information: Stored while your account is active. After account closure, it may be retained for a set period to fulfill legal obligations.
- Transaction records: Retained for the period necessary to prevent financial fraud and resolve disputes.
- Communication records: Customer support history may be retained to help improve service quality.
- Technical logs: Kept for a limited time for security monitoring.
When information is no longer needed, we securely delete it or modify it so it can no longer be identified.
Your Rights as a User
Right to Know
You have the right to know what information we hold about you. Upon request, we will provide you with a summary of the data we have collected about you.
Right to Correction
You have the right to request correction of any inaccurate information in your account. Please contact our support team.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained for a specified period due to legal obligations.
Right to Object to Data Processing
You may object to the use of your information for marketing purposes. In such cases, we will follow your instructions.
How to Exercise Your Rights
To exercise any of the rights above, please contact us via live chat or email: [email protected]. We will process your request as promptly as possible.
Protection of Minors
44db is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect information from any minor.
Age is verified at the time of registration. If a person creates an account by providing false information about their age and this is subsequently proven, that account will be immediately closed and the associated data will be deleted.
If a parent or guardian believes their minor child is using our site, please contact us immediately.
Policy Changes and Updates
44db may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised accordingly.
For significant changes, we will endeavour to post a notice on the platform. However, it is advisable to check this page regularly.
Continued use of the platform after any changes will be considered your acceptance of the updated policy.
Contact Us
Privacy Enquiries
If you have any questions about this policy or any requests regarding your information, please contact us.